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Customers

Seven operators. Same gap, different stacks.

Operations control across broadcasters, publishers, FAST operators, and pay-TV. The cases below show how the platform shows up in production.

01
A+E Global Media

Migrating programmatic demand without losing visibility into ad errors.

A+E used Watching That to analyse log-level VAST errors at platform and demand-source level during a FreeWheel demand migration — and reduced ad errors by 70%.

70% reduction in ad errors · Analysis + Report + Anomaly Monitors
02
New York Post

Diagnostics and reporting across video and display, in real time.

NY Post's revenue-ops team runs Watching That for diagnostics, troubleshooting, and business-grade reporting across GAM, eight SSPs, and partner deals — protecting 2M+ daily impressions.

2M+ daily impressions protected · Inspect + Analysis + Report
03 · Broadcaster · UK

A daypart-config drift, caught before the regulator.

An alcohol-creative monitor caught a Friday-night daypart misconfiguration that would have run the wrong spot against the morning audience. Logged at the live config, not at month-end reconciliation.

80+ Monitors in production · alcohol-daypart catch

“The regulator wasn’t the first to know.”

— Ad Operations Lead, Broadcaster · UK

04 · Multi-station broadcaster · US

Distributed FAST inventory that couldn’t be directly instrumented — until the visibility layer made it visible.

A multi-station broadcaster ran with 91% of their FAST inventory invisible to their own dashboards. Watching That surfaced the relationships between the distribution platforms and the underlying yield — at the live data layer, not the next reconciliation cycle.

91% previously-unused inventory surfaced · FAST distribution

“We were operating blind on 91% of our inventory.”

— Director, Ad Operations, Multi-station broadcaster · US

05 · Pay-TV scale

Revenue-at-risk priced into every live alert.

Pay-TV scale exposure means every minute an anomaly runs is a five-figure revenue event. Watching That's anomaly monitors fire with the dollar figure already attached — so the escalation call starts with what's at risk, not with whose dashboard is right.

$50K typical hourly exposure at Pay-TV scale

“The monitor fires with the number attached.”

— Head of Ad Operations, Pay-TV scale

06 · Programmatic publisher

Tag-level visibility across hundreds of placements, without leaning on the partner reports.

A programmatic-first publisher running header bidding at scale needed integrity checks on bid-level data that the SSP reports didn’t surface — Watching That gave them direct visibility into the auction, not the rep’s interpretation of it.

Header bidding integrity · multi-SSP supply

“We stopped depending on the rep.”

— Head of Revenue Operations, Programmatic publisher

Start here

Start where the seven did.

Operations control across the stack you already run — broadcaster, publisher, FAST operator, or pay-TV. Walk it with an engineer; read the case studies.