Browse Video Advertising Error Codes
Error Codes – Index
100 – 102: VAST XML Document Errors
200 – 203: VAST Creative File Errors
300 – 303: VAST Ad Request Errors
400 – 410: VAST Linear Tag Errors
500 – 503: VAST Non-Linear Tag Errors
600 – 604: VAST Companion Ad Errors
900 – 901: VPAID Errors
Brightcove Player Ad Errors
JWPlayer Ad Errors
1005 – 2048: IMA3 SDK Errors
Freewheel Errors
VPAID Errors
| Code | Fatal | Definition | Likely Cause | Remedial Action |
|---|---|---|---|---|
| 900 / 900:20900 | Yes | Undefined VAST 2 error | This is the result of an unknown VAST 2 error, which likely stopped the ad request | Publisher – Alert the buyer Buyer – Work with the publisher to troubleshoot the exact issue |
| 901 / 901:20901 | Yes | General VPAID error | This can be caused by any VPAID error, which could be any of the following:
|
Publisher – Ensure that any VPAID creative requests are supported for devices and players. You can use video creative profiles to control which creatives are eligible to serve Buyer – Ensure that any VAST responses that return HTML5 VPAID wrappers from IAS/DV/MOAT include an MP4 asset, and that the wrapper is not aborting playback. Also, ensure that you don’t bid on impressions without a determined advertiser or buyer, or attempt to initiate a client-side resale |
Error severity levels:
Non-Fatal – An error is triggered but the video ad request is not interrupted and a video ad is successfully served.
Fatal – An error is triggered and the video ad request is stopped, preventing an ad being played. This is either followed by video content playback or a new ad request being triggered (depending on player configuration).