Browse Video Advertising Error Codes
Error Codes – Index
100 – 102: VAST XML Document Errors
200 – 203: VAST Creative File Errors
300 – 303: VAST Ad Request Errors
400 – 410: VAST Linear Tag Errors
500 – 503: VAST Non-Linear Tag Errors
600 – 604: VAST Companion Ad Errors
900 – 901: VPAID Errors
Brightcove Player Ad Errors
JWPlayer Ad Errors
1005 – 2048: IMA3 SDK Errors
Freewheel Errors
VAST Non-linear Tag Errors
| Code | Fatal | Definition | Likely Cause | Remedial Action |
|---|---|---|---|---|
| 500 | Yes | General NonLinearAds error | This can be caused when a video player is unable to display a non-linear ad, for an unknown reason | Publisher – Check for video player issues or alert the buyer Buyer – Ensure that the VAST response returns a valid creative |
| 501 | Yes | Non-linear ad creative dimensions do not align with creative display area | This can be caused when a non-linear ad is unable to play because the creative dimensions did not align with creative display area (the creative dimension was too large). It may occur if you use CSS styles to set width and height of the video content element | Publisher – Ensure that the set width and height match the display area. If you set the width and height of the video content element with CSS styles, set them with HTML attributes instead Buyer -Alert the publisher |
| 502 | Yes | Unable to fetch NonLinearAds/NonLinear resource | This can be caused when the buyer’s response returns a non-linear ad that fails to return a valid creative | Publisher – Alert the buyer Buyer -Ensure that valid creatives are returned in the non-linear ad response |
| 503 / 503:20503 | Yes | Could not find NonLinearresource with supported type | This error can be caused when a creative size is larger than the player size, or not a proper media type | Publisher – Ensure that requested creative sizes and media types are acceptable for the video player Buyer -Alert the publisher |
Error severity levels:
Non-Fatal – An error is triggered but the video ad request is not interrupted and a video ad is successfully served.
Fatal – An error is triggered and the video ad request is stopped, preventing an ad being played. This is either followed by video content playback or a new ad request being triggered (depending on player configuration).