Browse Video Advertising Error Codes
Error Codes – Index
100 – 102: VAST XML Document Errors
200 – 203: VAST Creative File Errors
300 – 303: VAST Ad Request Errors
400 – 410: VAST Linear Tag Errors
500 – 503: VAST Non-Linear Tag Errors
600 – 604: VAST Companion Ad Errors
900 – 901: VPAID Errors
Brightcove Player Ad Errors
JWPlayer Ad Errors
1005 – 2048: IMA3 SDK Errors
Freewheel Errors
VAST Companion Ad Errors
| Code | Fatal | Definition | Likely Cause | Remedial Action |
|---|---|---|---|---|
| 600 | Maybe | General CompanionAds error | This can be caused when a publisher is unable to display a companion ad, for an unknown reason | Publisher – Check for ad serving issues, or alert the buyer Buyer – Ensure that the VAST response returns a valid creative |
| 601 | Maybe | Companion creative dimensions did not align with companion display area | This can be caused when the companion creative dimensions do not fit within Companion display area (i.e., no available space) | Publisher – Ensure that the requested companion ad size fits within the dimension of the ad unit from which the request is made Buyer – Alert the publisher |
| 602 | Maybe | Unable to display Required Companion | This can be caused the publisher is unable to render the companion ad creative returned in the VAST response | Publisher – Check for ad serving issues, or alert the buyer Buyer – Ensure that the VAST response returns a valid creative |
| 603 | Maybe | Unable to fetch CompanionAds/Companion resource | This can be caused when the buyer’s response returns a companion ad that fails to return a valid creative | Publisher – Alert the buyer Buyer – Ensure that valid creatives are returned in the companion ad response |
| 604 | Maybe | Could not find Companion resource with supported type | This can be caused when a publisher requests an unsupported creative type for the companion ad slot | Publisher – Ensure that specified creative types are supported for the companion ad slot Buyer – Alert the publisher |
Error severity levels:
Non-Fatal – An error is triggered but the video ad request is not interrupted and a video ad is successfully served.
Fatal – An error is triggered and the video ad request is stopped, preventing an ad being played. This is either followed by video content playback or a new ad request being triggered (depending on player configuration).